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Mini hub

Sampiro
Visitor

‎30-11-2022 08:51 PM

EE have sent me a mini hub to use to get broadband when I move home. How does this work when I don't have an EE phone signal at home? Surely EE know that my area does not have mobile reception so why send me a hub?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎30-11-2022 08:58 PM

Does the Coverage Checker not show any reception there at all?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Aherbert
Visitor

‎15-08-2023 11:18 AM

Hi we have today received a new mini WiFi box as we have had problems with the other one.

We asked for a SIM card as was told to destroy other one there is no SIM card in the package 

0 Helpful
Leanne_T
EE Community Support Team
In response to Aherbert

‎15-08-2023 12:41 PM

Hi @Aherbert 

Thanks for coming here. 

If no SIM card was included, please call us and the team can check if one has been sent separately by post for you 🙂

Leanne.

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