MOBILE BROADBAND CONNECTION GETS OFF WHEN I USE CALLSWITCH APP ON MY LAPTOP

[YAKUT]

Hi everyone,

I hope somebody can help me.

I use mobile broadband at home and when I need to use callswitch app on the laptop to make some calls with my office number the modem gets off.

I have no idea what could be the reason. I can connect with a mobile hotspot and use this app on my laptop everything is fine but when it comes to connecting mobile broadband and using the Callswitch app it doesn't work at all.

Is there anyone who has an idea?

Thanks

[Northerner]

Hi @YAKUT 

What device is your mobile broadband device (dongle, yellow, white) router.

Thanks 

[YAKUT]

It is white EE 5G dongle

Thanks