Kuma 5g router

[Hssk]

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my phone in the 5g router with the same problem. Any help appreciated 

[Matt_124]

Look for an IP Type setting on the Router, possibly within the APN Settings, and ensure it is set to IPV4 Only to see if that resolves the issue.

[Chris181982]

Did you get a fix to this? I also cannot get my EE or Vodafone sim to work in the Kuma 5g connect.

[Hssk]

No, even after returning to kuma support who said they tested it with various simm cards, and still waiting for them to get back to me again. I returned the router to kuma for a full refund.

Hope you have better luck than I did