Hello,
For the last year I have been using an EE unlimited data mobile broadband SIM to supply the broadband at my home. It has been working great up until around a month ago, where now the signal strength comes and goes, making it extremely unreliable and unusable at most times.
Using cellmapper.net I know exactly which antenna my system links to that provides good speeds, it emits a Band 20 signal and allows me to reach speed for around 30Mbps down and 10Mbps up... (Not the fastest 4G ever but better than my ADSL alternative). However, recently my system cannot find the signal from this antenna and can only find a very very poor Band 3 signal from a mast much further away. The connection to the Band 20 antenna does occasionally come back online for a few hours/day but is then lost again.
When I look at the network status on the EE coverage page it states that there are no known faults in my area, and when I request updates in my area I receive emails stating that there are no known issues.
Is it likely that the Band 20 antenna is coming on and offline which is causing my signal to drop, and is there any way to verify this with any online resource, perhaps a live mast status checker? How likely is it that I am experiencing hardware issues on my end? For reference I am using a Teltonika RUT240 router paired with a Poynting 4G antenna which is outside and not subject to significant obstruction between it and the EE mast.
