I can’t log in to my 4gee router (D412C57)

[Nixtoo]

I use this router with external antenna at my caravan. I can home and tried to log in to the router to flick it back to internal antenna and I can’t log in. When I type in the usual 192.168.1.1 the page does not load. There is a red light on the internet reception. I have tried factory resetting it. Any suggestions? We’ve only had it 3 weeks and as I bought second hand theres no come back as it was working fine!

[XRaySpeX]

Where you are typing 192.168.1.1 are you connected to the router?

[Nixtoo]

Into the browser (chrome), I’ve tried it on a phone (which has previously worked), iPad and chrome browser on a pc. I also tried connecting via an Ethernet cable from my pc. When using wifi I first connected to the router, I’ve tried both the 2.5GHz and 5GHz

[XRaySpeX]

Try pressing the Reset button at top of battery for 10 secs.

[Nixtoo]

Tried that, it flashed blue then same issue again. Thanks

[XRaySpeX]

On the PC show us the Internet Access list from the Notification area when you try to connect. Obscure your names from it.

[Nixtoo]

Thanks, I’m not sure what you mean? Is it the list of available wifi networks?

[XRaySpeX]

Yes, from bottom R of PC's screen.

[Nixtoo]

Hopefully this is correct, thanks

[XRaySpeX]

That's not connected. Now press the Connect button.

Sorry, in my Q, I meant try to connect to 192.168.1.1, not just connect to the WiFi.