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How do I add a sim that is used as a mobile internet hot spot?

katearnold
Visitor

‎05-06-2026 11:54 PM

I don't use the phone.  I bought a sim to use in a wifi hot spot as our internet provider went bust.  I went to a store to get it.  They said it was all set up.  The then emailed me a link to access my bill but when I try and set up an account it says I have to get a code sent to my mobile number..  The sim card is in a router and routers don't take text messages.   I don't have a mobile phone.  How do I view/access my bill?  Basically - help!  I can't find a way to contact EE without phoning them.  

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XRaySpeX
EE Community Star
EE Community Star

‎06-06-2026 01:51 AM

Most mobile routers can receive texts & reply to them. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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