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Ee 5g router wont work with ee phobe sim unlimited

cookywales
Established Contributor
Established Contributor

Screenshot_20251025_194811_com_android_chrome_ChromeTabbedActivity.jpgScreenshot_20251025_194301_com_android_chrome_ChromeTabbedActivity.jpgScreenshot_20251025_195637.jpgI have 2 ee phones,personal and work.when I am away i use the 2nd sim in an ee router.recently changed sim now nothing will attach.

Ee sim unlimited into 5g sim router.

Set up as directed,constant no internet.anyone got any ideas 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

It should providing it possesses some data.

Is the SIM on contract or PAYG?

Can you put it in a phone (or even while it is in router) & text AL to 150? What's it say?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
cookywales
Established Contributor
Established Contributor

Hi 

I have put this sim in a tenda sim router. Works perfectly

Its unlimited calls, data, etc

On contract

 

WillbText AL FROM PHONE and update

 

cookywales
Established Contributor
Established Contributor

Text 150 AL

Nothing came back 

cookywales
Established Contributor
Established Contributor

From ee appScreenshot_20251025_205641_uk_co_ee_myee_MainActivity.jpg