I bought an EE 5G hub and took it home. it was supposed to work after charging upon starting up, but all I got was a solid red light on the network/bars light. I tried the SIM from my own phone (EE) and it worked instantly. I tried my wife's SIM (O2) and it worked instantly.
I spoke to technical support and they sent out a new router, which I tried with the existing SIM. Still just a red light. I went to an EE store and got a new SIM. I tried it with the new router and new SIM. Still just a red light.
How can it be that it works with our mobile SIMs, which have good signal in the house, but not with the SIMs provided by EE.
I am baffled and so frustrated. Has anyone else had this problem, or managed to solve it?
