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EE 4G Modem

PaulCook5626
Explorer

‎05-06-2022 04:28 PM

I today received my 4G modem and have set it up. I'm using it now. My problem is one of 'in-house' signal distribution. I have a large house with stone walls and need to boost the in-house signal rather than carry the modem from place to place. 

 

I have a good UniFi Flex HD system but for this to work I need a modem with an ethernet connection. The EE 4G Modem you sent me does not have this. Do I need an EE Smart Hub router instead? 

 

Can you help? 

0 Helpful
3 REPLIES 3
PaulCook5626
Explorer

‎05-06-2022 04:24 PM

I today received my 4G modem and have set it up. I'm using it now. My problem is one of 'in-house' signal distribution. I have a large house with stone walls and need to boost the in-house signal rather than carry the modem from place to place. 

 

I have a good UniFi Flex HD system but for this to work I need a modem with an ethernet connection. The EE 4G Modem you sent me does not have this. Do I need an EE Smart Hub router instead? 

 

Can you help?  

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to PaulCook5626

‎05-06-2022 04:41 PM

@PaulCook5626  The smart hub is for a wired BB connection this will not work with a 4G connection. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎05-06-2022 04:50 PM

No, @PaulCook5626, the EE Smart Hub is a router for fixed landline Broadband. You want a mobile router router like the 4GEE Home Router. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP