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Deco x80 no 5G signal

Robb_c
Explorer

Recently swapped the 5G Snart Hub to a Deco X80 as the smart hub and mesh network had persistent problems

what I now experience is no 5G connection and a full 4G despite the router being in the same place where the smart 5G hub was receiving the strongest 5G signal. Is this a EE issue preventing third party devices or something else ? Can anyone help?

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@Robb_c  THIS  might help you as you might need to configure the router. 

I’ve have done this and set another profile but yield the same result.

its almost like it’s blocked by the carrier forcing it to a 4G connection