Data add on

Vh4 · ‎27-08-2022

I have topped up but when I go to buy data I keep getting an error msg which says forbidden you do not have permission to access this resource 😐 any help much appreciated

Vh4 · ‎27-08-2022

Managed to get onto it cleared sms messages and txt to add data, got the response sorry we can't do this now try again later 😩

skimpy · ‎20-09-2022

I am also having the same problem. How do I clear cookies etc? Has EE fixed this ‘forbidden’ add on problem yet?

XRaySpeX · ‎20-09-2022

Yes, @skimpy , the Forbidden issue has been fixed.

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James502 · ‎08-11-2022

Hello there I am currently having the same issue😐. Can I ask if you managed to get the problem sorted? And what did you do to fix it? Thanks in advance.

James_B · ‎08-11-2022

Hi @James502,

Welcome to the EE Community. 🙂

Please can you try a different web browser and let me know if you see the same issue?

Thanks

James

skimpy · ‎11-11-2022

No, sadly not yet. I went into an ee shop and they said they’d never heard of the tariff, only that i should sign up to a monthly repayment. My next move is to phone ee directly.

Christopher_G · ‎11-11-2022

Which tariff, @skimpy?

Chris