Connecting to EE when "Out and about"

treez · ‎23-04-2026

Hi,

When i am in a coffee shop or wherever, i obviously dont have my EE mobile router with me, (I have a Broadband account with EE). Though my laptop detects a local area EE internet when i'm out in town.

How can i log on to this, or can't i?

Presumably i dont have to pay anything as i already pay EE for my mobile router account.?

XRaySpeX · ‎23-04-2026

I think you are referring to the EE WiFi public network. You may only connect to that for free when you have fixed New EE Home BB. Mobile BB doesn't count. Otherwise you need to pay the rates advertised on that page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎23-04-2026

I think you are referring to the EE WiFi public network. You may only connect to that for free when you have fixed New EE Home BB. Mobile BB doesn't count. Otherwise you need to pay the rates advertised on that page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎23-04-2026

Hi @treez

To add to @XRaySpeX post just remember to connect with a VPN for security.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

treez · ‎24-04-2026

Hi,

I actually managed to log on to EE Wifi anyway, (without paying) when i was in greggs in Bournemouth...so i guess that was some fake EE Wifi?....most likely from some scammers?

Northerner · ‎24-04-2026

Hi @treez

Possibly or it might be down. This is why it is important to use a VPN on unfamiliar networks.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.