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Connecting to EE when "Out and about"

treez
Established Contributor
Established Contributor

‎23-04-2026 10:23 AM

Hi,

When i am in a coffee shop or wherever,  i obviously dont have my EE mobile router with me, (I have a Broadband account with EE). Though my laptop detects a local area EE internet when i'm out in town.

How can i log on to this, or  can't i?

Presumably i dont have to pay anything as i already pay EE for my mobile router account.?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-04-2026 10:36 AM - edited ‎23-04-2026 10:37 AM

I think you are referring to the EE WiFi public network. You may only connect to that for free when you have fixed New EE Home BB. Mobile BB doesn't count. Otherwise you need to pay the rates advertised on that page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

‎23-04-2026 01:22 PM

Hi @treez 

To add to @XRaySpeX post just remember to connect with a VPN for security. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.