We have just switched over to a EE 4G router due to poor BB connection down copper wire (3 miles from the box!). All devices connect fine, apart from Sky Q box. It says it is connected but there is no Internet connection. What can I do, please?
It sounds like the router is working correctly, since you're able connect and use your other devices. I'm not familiar with Sky Q, but is there a way to test your connection?
I have exactly the same issue! I called up sky and they suggested it might be incompatible. I’m hoping there is a router setting I can update, but haven’t found it yet!
Hi, are you still connected? I've had this problem on and off for years. It connects for a while then drops off and won't reconnect for ages. My contract with EE has expired and planning not to renew it because of this issue.
