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Cancelling mobile broadband contract

singdrumdance
Investigator
Investigator

‎18-07-2022 10:55 PM

I got a rolling monthly contract as it was only needed for a few months.

 

I was told in the EE shop I could cancel it on "MyEE" section of the website. I've been round and round and I can't work out how to do it!

 

I have to cancel it tonight, I can't make phonecalls, please help! Cheers.

0 Helpful
21 REPLIES 21
Gemlik
Visitor

‎17-09-2022 02:27 PM

Hi, I have same problems with mobile broadband, gone to branch 3 times aand DID NOT CANCEL YET!!!

My monthly rolling contacts finish 18 of the every month!!!

Seriously Joking with people

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Gemlik

‎17-09-2022 02:34 PM

@Gemlik : Well, I never said go to a branch. You need to phone CS or write a letter to cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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