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Community Activity
EE TV Recordings
I have pro TV box. It's not giving me the option to record programs other than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
Resolved! Help to change DOB
Hello, I have a problem I can't verify my ID I think because I registered with a wrong date of birth I've put 14th instead 15th someone can help me? Otherwise I'm waiting for a phone contract, they delivered only the sim card but the phone not yetTh...
Taken deposit
Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...
Suspicious Text
I received a text message apparently from EE saying:EE: We were NOT abIe to take payment for your biII. In order to avoid service cancellations, pIease visit: (REMOVED LINK FOR OTHERS SAFETY) now.I presume this isn’t EE?
Upload problem Roaming EU
I am in Greece and have purchased roaming for my pixel pro 7. I have mostly 5G reception but my photos in google get stuck uploading and keep burning battery all day. I have some pics not uploaded from 3 days ago but some have gone up - any ideas?
EE flex plan
Hi I need some clarification. Today in store (Meadowhall) i upgraded my device to the iPhone 16 pro max, I paid £100 upgrade fee and traded my old device in. The full works plan was £83 a month for 3 years so I took this option. I signed something (I...
It seems EE don't want to keep long standing customers
I've been an EE customer for over 11 years.And an EE broadband customer for around the same time. Unfortunately I had to leave the broadband due to multiple constant faults with the service which was acknowledged and I was able to leave the contract...
Switch 2 delayed
Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
