Account number

Eric150483 · ‎13-11-2023

I’ve just taken a contact out for a smart 5g hub but I’ve never received any correspondence from EE with my account number and I can’t link the hub to my account unless I have it.

XRaySpeX · ‎13-11-2023

You don't use an a/c no. to link a mobile router. It counts as a mobile, not Broadband, for which you just link its SIM's mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Eric150483 · ‎14-11-2023

Thanks for your help. But it asks for the sim number then sends a 4number code to it But as it’s a hub the sim is in you can’t get the message.

XRaySpeX · ‎14-11-2023

Yes, you can! Most mobile routers can receive texts. Login to it and look for the SMS section's Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)