cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accessing my account online?

lanman100
Visitor

I have an EE data only SIM which I am using for my broadband. All is fine and have been using this for well over a year.

However, I have no idea how to access my account. I pay the bill each month, but I never get a bill. I have previously tried contacting the support team but they could not even find me in the system.

Any suggestions on how I get into my account. Ultimately I want to see the contract details and when I am out of contract.

2 REPLIES 2
Peter_W
EE Community Support Team

Hey @lanman100, welcome to the EE Community 😊

Normally to manage your account online, we just need to get your mobile broadband account linked to an EE ID, which you create here:

https://id.ee.co.uk/register

Once this is created, we would usually send a text to your number in order to link your products. 

It is usually possible to receive these to a router too; do you know what model of router it is you're using?

Peter

 

XRaySpeX
EE Community Star
EE Community Star

You need to link your mobile BB by its mobile no. to your EE a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP