Maybe the solution is these people speaking with EE about what worked for me and what they are going to do for them then as 5G router customers to resolve if they don’t have access to the same solution as myself. I actually missed they are talking about 5g router, but it’s still the same issue others and I are having with EE. This is clearly an EE issue and they just push blame to other providers without any interest in understanding or troubleshooting the issue for their customers. When I called up support they just referred to the speed of the line, weren’t interested in discussing or understanding the latency issue, 2 very different things, and just said the provider of the service I’m connecting to must have busy London servers at that time, just passing the buck with no ownership.
If you read up I asked initially if anyone else had found a solution. I didn’t expect it to be a simple mode change on the router that would resolve it and thought EE may need to do something on my line or move me to a fixed IP.
Changing this one setting on my router from EE from wireless mode 1 to 2 significantly reduced my latency, and no one from EE could give an answer as to what their hardware was doing different to BT and showed no interest in resolving, so I thought I would throw it out there for others as I randomly came across the thread while searching for an answer before cancelling the contract.
