05-07-2024 01:51 PM
Hi,
Just received my Hub. Got it working last night with 100mbs placing it by the rear window and wifi to my PC. All good and much better than my usual 12mbs
However, if I test it on my phone at the end of the lounge 15ft from the Hub I go down to 25mbs. If I go upstair to the bedroom its 4mbs (normal wooden floor)
Whilst the DL speed is way better, the wifi is shocking compared to my nighhawk with Talk Talk 12mb connection
Any ideas what Im doing wrong as if its this poor it may have to go back within the 14 days
05-07-2024 01:33 PM
Hi,
I've just recieved my 5Gee Hub and get 100mbs within 6 feet but it drops to about 25 if I got 12 foot to the otherside of the room (no wall) and about 5 upstairs. Do you think this would get rid of that issue
06-07-2024 02:28 PM - edited 06-07-2024 02:29 PM
|Hi Tech Support,
Please can you recommend which Mesh systems will work with the 5Gee Hub to fix the very poor wifi range
Thanks
06-07-2024 03:30 PM - edited 06-07-2024 03:32 PM
Hi @AClarida
You just need a business (or gaming) wifi access point, plus that into the ethernet port.
Alternatively download a wifi testing app from the apps store and use it to find the dead spots. It maybe as simple as changing your wifi channel.
Thanks
08-07-2024 08:28 AM
Hi @Northerner
What do you mean by - You just need a business (or gaming) wifi access point, plus that into the ethernet port.
The back of the new 5G Hub has a Lan/Wan ethernet and a LAN port