25-01-2023 01:18 PM
I have newly installed 5GEE broadband and overall the speeds are great, up to 160mbps so far, however my desktop is in a part of the house where the reception drops right off and down to a measured 10mbps. I was previously with BT and they provided 2 range extenders free of charge to ensure house-wide reception. I cannot find anything on your website to do with range extenders, except with options related to combined Landline & Mobile Broadband. Can I have 2 range extenders to sent out to extend our home network please?
Thanks
Kenny
25-01-2023 01:31 PM
@KennyWW wrote:
I was previously with BT and they provided 2 range extenders free of charge to ensure house-wide reception.
With mobile BB or just with fixed Fibre BB?
25-01-2023 01:42 PM
Why does that make any difference? The issue is to do with signal distribution from the router in the house, not the signal reception of the router, hence request for range extenders.
25-01-2023 02:33 PM
Physically it might not but likely from marketing & strategy it could well do. I suspect BT do it with their fixed home BB only. So why expect EE to do it with mobile BB?
25-01-2023 03:08 PM
25-01-2023 03:20 PM
No, not for free for the reasons I've outlined in my previous discussion. You may however buy some from BT Premium Whole Home WiFi Two Discs for £197 over 11 months when they come back into stock.