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5GEE Range Extender

KennyWW
Contributor
Contributor

I have newly installed 5GEE broadband and overall the speeds are great, up to 160mbps so far, however my desktop is in a part of the house where the reception drops right off and down to a measured 10mbps. I was previously with BT and they provided 2 range extenders free of charge to ensure house-wide reception. I cannot find anything on your website to do with range extenders, except with options related to combined Landline & Mobile Broadband. Can I have 2 range extenders to sent out to extend our home network please?

Thanks

Kenny 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@KennyWW wrote:

I was previously with BT and they provided 2 range extenders free of charge to ensure house-wide reception.


With mobile BB or just with fixed Fibre BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
KennyWW
Contributor
Contributor

Why does that make any difference? The issue is to do with signal distribution from the router in the house, not the signal reception of the router, hence request for range extenders. 

XRaySpeX
EE Community Star
EE Community Star

Physically it might not but likely from marketing & strategy it could well do. I suspect BT do it with their fixed home BB only. So why expect EE to do it with mobile BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Given I posted my original question about acquiring range extenders to make my network fit for purpose, do you seriously think derailing the thread to discuss marketing strategies between vendors is in any way helpful?

If you can’t answer the question, then please leave it for someone who can.
XRaySpeX
EE Community Star
EE Community Star

No, not for free for the reasons I've outlined in my previous discussion. You may however buy some from BT Premium Whole Home WiFi Two Discs for £197 over 11 months when they come back into stock.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP