I've been using the "Smart 5g Hub" (the lack of an actual clearly defined model identifier is annoying) for a few months, and while I should be getting consistent speeds, it is regularly slowing to a complete halt, scooping down to speeds of less than 0.5mbps download. There have been occasions when this was due to cell towers being down or worked on, which while annoying is at least understandable. However, what I am increasingly discovering is that after a device restart, the issue is usually resolved- upon a restart the speeds are back up to the 50+ I would expect.
This raises a few issues for me:
1) WHY? I've never had a router before that had to be restarted almost daily just to make it function as intended. This seems like poor design choices were made...
2) HOW? If I could at least automate the restart (as many network devices will allow you to do) this might not be such a problem- I could have a 6am restart every day and no one would be any the wiser. I cant find any way of doing this in the mess that is the hub portal.
How can my device be made to function properly, either with a software solution that doesn't involve me having to manually restart every day or by magically fixing the hardware? Yes, I've done factory resets.
I am frustrated, and that's not even accounting for customer support experiences that would make a grown man weep...
