5G WiFi Model: QTAD52E Use abroad

[posterity]

I have a 

5G WiFi

Model: QTAD52E

can I use this in the USA and New Zealand?

[XRaySpeX]

Yes, but it'll probably cost you.

Are you on contract or PAYG?

[posterity]

Contract with free data in USA and nz

cant get it to come online in USA where I am currently

sim works fine in a 5g phone

[XRaySpeX]

As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the device is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

[posterity]

Roaming active it works on phone just not on router

set to manual still doesn’t connect

[XRaySpeX]

EE mobile routers are only guaranteed to work in UK I believe.