Hi @stepth21 ,
In network engineering and computer engineering, a hard reset refers to cutting all power to a device such as by fully turning it off or pulling the power cables.
If you have the device powered and push a hidden button with a pin, this typically performs a factory reset which is very different from a hard reset.
In particular, all your configurations are typically lost and reset to the factory defaults. This can be a problem if you've not recorded the legacy configurations so I recommend to check before you perform a factory reset (e.g. that the factory passwords are known and legible on the labels).
If the router has a network port, that's usually the best way to restore access. If not, you should check if you can still connect to the router by WiFi and check an IP address is obtained by DHCP. If so, the gateway IP is your router IP. If no IP address is assigned, a factory reset is good but remember to have the device powered and leave a sufficient amount of time.
