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4Gee WIFI mini mobile router very slow at initial connection to web sites

nnl
Explorer

My 4GEE WIFI mini router works quickly once a web site is loaded - but it often struggles to load a site, and sites will time out. Is this due to some DNS issue? I cannot use some of my devices as they just time out - especially where there is some form of additional handshake - is there anything that can be adjusted to improve this communication / timing out issue 

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@nnl : It's probably down to the DNS but you can't change it on the 4GEE WiFi Mini router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks - yes - I assume it's the DNS, - which is centered on the router - (not an address on the web) ... would it be worthwhile to preset the DNS to - say Google where possible? Not really touched the DNS previously, but it seems to be very slow with EE 

XRaySpeX
EE Community Star
EE Community Star

What do you mean, "centred on the router"? The router will point at addys on the Web, hardcoded, that are the EE DNS. 

If you could possibly change them you would switch the DNS in the router away from EE's ones to 1 of these public DNS pairs:

OpenDNS   :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Cloudflare DNS 1.1.1.1 & 1.0.0.1  
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP