General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Charity Donation Request

I hope you are well. I am reaching out to ask if you would kindly consider donating a prize for a fundraising raffle we are organising in support of the Alzheimer’s Society. As part of our fundraising efforts, we are taking part in the Alzheimer’s So...

Hello

Hello [Mod edit: add title]

Resolved! Payroll

I’m a ex employee of EE as off a few weeks ago and I’ve had a pay slip on Thursday pay day today and no payment! Spoke to the person who sent my payslip said to speak to someone within family connect I’ve tried three times area managers saying 12 the...

Resolved! Unreplied Reference request

Hi i have provided the email *********** to my new employer and they confirmed they have sent a reference request in the last month but not received a response. Is this the right email and is there a different step that needs to be taken? [Mod edit: ...

Resolved! Orange Pension Scheme

HiI was an employee with Orange from 2001 - 2004.Please can you send me the policy details of the pension scheme from then pleaseI am looking for;Full name of schemeName and Address of Scheme AdministratorsScheme Contact nameScheme telephone number a...

Resolved! Follow up on my Application

Hi, I hope you’re doing well.I recently applied for the Customer Service Advisor role at BT Group (Belfast) and completed the SAPIA AI and video interview on 10 March. I just wanted to kindly follow up, as I haven’t yet received an update regarding m...

Resolved! Pension scheme EE

I worked for EE from 2017 to 2021 i am trying to locate who my pension is with as the company I thought it was have no record of me is there anyone I can contact about this as I have changed address since I worked there.

Resolved! How do I contact HR

Hi,I am am ex employee trying to contact HR. I need a number or email address, is someone able to help please

Resolved! March Hold Music 2026

Hi. Could someone tell me what the current hold music EE are using at the moment, please?

Comparethenetworks.com SCAM

Hi, hope this is the correct place for this...I know this is an EE forum - I am with EE but hoping for some community advice. My partner was cold called by a business called comparethenetworks.com who claimed to be a 'partner' of 3 mobile. They cau...