General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

How do I leave feedback?

Good Evening, I’m not sure where to leave positive feedback and to best reach the EE Store workers. However, I have a great experience when upgrading my phone at the Lakeside Shopping Centre, Essex. Naveed & Ruheet the two guys that helped me sort ou...

Amazing Guide Experience - Kenny from Plymouth - 18/06

I wanted to leave some positive feedback for Kenny, who helped me today with an issue activating my broadband.When I called EE, I was initially quite frustrated because my broadband activation had been delayed by around a week, and although my router...

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Resolved! EE Customer Service are brilliant

I have spoken to several EE guides over the last few days, as my father is 94 so needs help with his mobile account. I also have hearing difficulties. All of them have been so patient (one even called me back today after the call got cut off). I didn...

Resolved! HUGE THANKS TO HAROON AT FOSSE PARK LEICESTER SHOP

My wife and I went to the Fosse Park leicester EE shop. We got there quite late cos of work and traffic to get to the store. When we got to the shop Haroon welcomed us and asked if we needed help with anything. We told him that we came to upgrade my ...

Resolved! Charity Raffle prize donation

We are Enders Touch, a charity that was created in memory of our son Ender who sadly passed away at the tender age of 7 nearly 2 years ago!! Our first fundraising event will be 5th July in just over 2 weeks time & we wanted to ask if you could kindly...

Resolved! Request for Freepost Address Due to Speech Difficulties

Good Evening,I'm writing to request a Freepost address, as I have speech difficulties and may find it difficult to communicate by telephone.I would be grateful if you could provide me with your Freepost address so that I can correspond with you in wr...

HR Email

Hi, i am an ex employee for EE , and i need to provide an email address for a reference for a new job. Can someone please assist? thanks

Resolved! EE Limited Payment Processing Cheque was sent to me

Hi this is James not sure who to phone i received a cheque today from EE limited Payment Processing po box 52 Sheffield S98 1DX I wasn't expecting any cheques from EE Limited.

Resolved! Primary School Raffle Prize

Good afternoon, I am the treasurer of the PTA for my child's primary school and we are currently fundraising to support the increasing cost of school trip transport. Our next fundraising activity is the Summer Activities Raffle. Would EE be able to ...