General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Praise

Unbelievable had issues last night said I was scammed very unhelpful in fact cancelled 3 contracts. Today I spoken to Christopher and I'm buzzing absolutely amazing service , sorted things for me chatted about sport felt like hours .Everything sorted...

Resolved! Eduard

I don’t know my account number

Resolved! References

Hello, I worked for EE until 2023 and my new workplace requires a reference from them. I have provided an email address that has been confirmed to be correct but has not had a response. I was wondering if I could get some support with this?

Resolved! Re: How to leave positive feedback?

Huge shout out and thanks to Seren Cardiff Tech. Outstanding service and support, absolute world class thank you!

Resolved! Belgrave Netball Club Golden Anniversary raffle/tournament support request

I am writing on behalf of Belgrave Netball Club, Tamworth which is proudly celebrating its 50th anniversary this year, having been established since 1976. Belgrave Netball Club is a long-standing community sports club, run entirely by volunteer c...

Customer service

I went to my local ee store today after pre booking an appointment. It was to hopefully resolve a problem with my phone. But to be honest all they were interested in was to flog me a broadband deal. After getting nowhere I decided to say my goodbyes ...

Resolved! Charity Donation Request

I hope you are well. I am reaching out to ask if you would kindly consider donating a prize for a fundraising raffle we are organising in support of the Alzheimer’s Society. As part of our fundraising efforts, we are taking part in the Alzheimer’s So...

Hello

Hello [Mod edit: add title]

Resolved! Payroll

I’m a ex employee of EE as off a few weeks ago and I’ve had a pay slip on Thursday pay day today and no payment! Spoke to the person who sent my payslip said to speak to someone within family connect I’ve tried three times area managers saying 12 the...

Resolved! Unreplied Reference request

Hi i have provided the email *********** to my new employer and they confirmed they have sent a reference request in the last month but not received a response. Is this the right email and is there a different step that needs to be taken? [Mod edit: ...