General Chit Chat

Positive feedback for Guide and relatively smooth transition from BT to EE

So recently I moved from BT to EE to get 1.6gb broadband and Wifi 7 James, A guide in the EE shop in Chesterfield in Derbyshire was able to do this by arranging a line takeover and treating us as a new Broadband customer with EE which techically we ...

Great customer service

I spoke to a wonderful human called Denise from EE Newcastle today! The conversation really brightened my day, so friendly, and great support! There needs to be more people like Denise in the world

Resolved! Ex employee: pension info

Hi, I was employed at EE from 2014 before moving across to BT in 2016. I'm struggling to find my pension info/details from the time I was at EE. Are you able to help? Thanks Helen

Amazing customer service

Today i spoke with a lady name mo she was absolutely lovely and helpful. And was genuinely offering me as much help as possible while being being informative good employees should be recognised thank you for the help.

Feedback for a great support agent

Hi! I hope everyone is well.I just wanted to provide positive feedback about the customer service agent I spoke with today. Ben in Richmond, Surrey, helped me renegotiate my contract, dealing with my thousands of questions and doing his best to get a...

EE Sponsorship/Marketing Contact

Hello EE,I recently sent an email to EE requesting Sponsorship of an endurance event (Transatlantic Ocean Row) taking place next year. So far, I heard nothing back from anyone at EE. Would you be able to point me in the right direction/put me on thos...

Expert Squad subscription

In a recent ee/bt online chat which the ee operator was obviously tired of, I was referred to Expert Squad to solve issues I had with wifi. I was not made aware of the fact that Expert Squad are not part of ee/BT, I thought perhaps a department of te...

HR reference for new job

I was made redundant from EE in April of this year, I’ve secured a new job but they need a contact number for referencing. I’ve given the email but they need the actual contact number, could someone help me with this ASAP?

Payment

I've recently left BT/EE on full pay but have only been paid half. Payroll are not responding to emails or phone calls. How do I contact anyone that can help please?

Resolved! Reference

Hican I confirm the process for obtaining a reference please online it states a company called Konfir handles this is this correct or does my new employer contact hr via email with my employee numberthankyou

General Chit Chat

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