General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

HR contact number

Hey I'm an ex employee of EE, I was wondering if anyone has a number to contact HR asap please?

Feedback

I’d like to give a shoutout to Jean from customer service. I didn’t receive a feedback survey after my call, but I really wanted to make sure she gets the recognition she deserves. She was very polite, patient, and answered all my questions clearly. ...

Resolved! Current hold music Sep/Oct 24

Hi, please can you give me the playlist from the current hold music? I was vibing to it today for an hour and can’t get some of the songs out of my head Thanks ☺️

Brilliant customer service!

Hi there, was wondering if it was possible to send forward some feedback for some of the best customer service I’ve ever received!unfortunately I completely forgot to write down his name, but he was in the Newcastle branch and is a Sunderland footbal...

Leaving feedback

Would like to say I spoke to Skye yesterday and she was amazing ! So polite and very very helpful- I’ve just joined EE and customer service is amazing - thank you very much

Resolved! Donation Request

Hi there, I was after details on how to make a charity request?We are a PTA of a school in Shropshire due to host our annual Christmas Fair. We are trying to raise funds for our school d education trips, playground and school refurbishments, new equi...

Positive feedback

Good afternoon,Like many other before me there appears to be no official way to pass on positive feedback, so I will leave it here in the hope that one of the employees on the forum can pass it on.I have just been dealing with a lovely gentleman call...

Resolved! Positive feedback

Having recently had a bad experience in a store I was helped by two people. Sam in the store and Kenny on the customer services team. I would like to give them positive feedback but cannot find a way to do that. Can you help, please? I do think it is...

Resolved! PTA Donation Request Christmas Fayre

Hello, I’m reaching out on behalf of the PTFA at Abbas & Templecombe Church School. We're holding our Christmas Fayre on 5th December 2025, and we’re kindly seeking raffle prize donations to help raise funds for the school.This year, we’re aiming to...

Resolved! Former Employee with EE needs a reference

As a former employee how do I get a Reference from EE? Everything I have found is through Konfir. Is that correct or is there a way of getting EE HR to do it?