General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Sponsorship/Marketing

HiWondering if someone can let me know the contact details regarding sponsorship of national level racing Many Thanks

Resolved! Positive feedback on upgrading broadband

Hi EE team,I just wanted to say that I'm really happy with the way you build the broadband upgrades. It does feel very customer first. When I registered two years ago, when it was BT, my smarthub was delivered the day after, which was incredibly spee...

Resolved! Re: Former orange pcs employee (2004) who was the pension admin?

Hi there,I am also an Orange PCS ex-employee trying to trace my pension. Could you send me more details on whom to contact as my address has changed a few times since then.Thanks,Mat

Resolved! Orange pension

Can someone please help me find out who my pension was through when I worked for Orange? It would have been from 2002 - 2014. Thank you

BAD SERVICE

6TH SEPTEMBER UPGRADED MY IPHONE I HAD OVER TWO HUNDRED SCAM PHOTOS SAYING SENT FROM MY NUMBER DID NOT CREDIT THE 67 POUND SCAMJAN BILL ALSO HAS THREE SCAM I PAY THEM 1.50 FOR SCAM GAURD CANCELLED MY ESIM IN DECEMBER THEY BILLED MY FOR THAT TOOCALLED...

Legal question -can the subject of my complaint be part of the complaint proces

In a situation where I’ve had to make a serious complaint - but the complaint has gone to the person I’m making a complaint about. How can that be a fair process?

Resolved! Supporting local girls’ grassroots football team

Hello I’m a volunteer coach with a local girls’ grassroots football team in Salford.We’re looking for a bit of community support to help fund training kits and winter jackets for the girls, to keep them warm and help them feel part of a team. Like mo...

Resolved! Bac

Hello. Could anyone help me please. I'm an ex employee of EE/BT and I've received a letter stating they owe me a back payment due to buying additional annual leave while working at the company. The letter has just been typed and not on business heade...

Resolved! School PTA Enquiry

Good MorningPlease could you advise of the options for making a request for a donation towards the costs of building of an outdoor classroom at a small primary school? Many Thanks

Resolved! positive feedback

i just spoke on the customer service lines and it didn’t send me a feedback link, not sure where else i can leave my review. i would just like to praise an amazing member of staff of yours who helped me for over an hour on the customer service lines ...