EE be aware they steal uour money and promise to sort it change provider

Rpeel69 · ‎06-05-2026

Northerner · ‎06-05-2026

I assume this post is regarding switching credit. I assume before you switched you read the terms and conditions of the offer here: https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit

Can you explain your issue further.

You can complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎06-05-2026

Hi @Rpeel69

I assume this post is regarding switching credit. I assume before you switched you read the terms and conditions of the offer here: https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit

Can you explain your issue further.

You can complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.