General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! FEEDBACK

Hello,Met Shaz (forgot if he was Scottish or Irish apologies) at Poundland with a EE stand along with another colleague. I was walking with my family and he really broke down the deals perks and what EE provides. We had just moved into a house so th...

Helping a charity

Hello EEI work for a charity in the north east looking out for older people. we’d love to get some help for projects and notice you get “charity time” each year and I know that some of your teams are based locally could you point me in the right dire...

Resolved! Sponsorship enquiry

Hello, I wanted to find out about how to apply for EE sponsorship for a community event. Thanks

Resolved! Exellent customer service.

Hi EE, I have just come off the phone to Abi ****, I just wanted to share how much of a credit to the EE team she is. She went above and beyond on our call. Im so thankful to her. If you promote anyone Abi should be next!! Excellent out of this w...

Resolved! Sponsorship for UK Festival

HI I am looking for a contact regarding sponsorship for a couple of small UK folk festivals in July and September ThanksLaurence

Hold music

hi what’s your hold music for may 2026

References

Hi I left in May 2024, and need a reference for my new job. They wrote to HR email over a month ago and still haven't had a reply. I need this reference as it is holding up my job offer. Can you advise how I can get this reference through and fast pl...

Resolved! Former employee - need a letter confirming employment reference

Good afternoon,I am a former EE employee (I left in October 2023) in need of a letter confirming my employment for reference for an application I am doing .Could you please advise me as to how to obtain this information or who to contact I have tried...

Resolved! HR reference

Hi, I'm a former employee and need an email address or contact number for HR to request a reference. Can someone help with that please?

Resolved! orange pension scheme

Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...