Hello. Tried finding somewhere to write positive feedback since I ended the online chat to the person I want to feedback.
I chatted with Liam who was the 'EE Executive Customer Resolution Team'. He was understanding and listened to what I was saying and was also patient especially when was I was saying was quite confusing, even to myself.
He offered an amazing resolution to my issue, which did happen to be an error on EE's side. He was professional and friendly and a credit to the 'Customer Resolution Team'. I left feedback after the online chat ended however wanted to find an actual place to do so. Saw other people posting in here so joined the community and did the same.