by
Explorer

Phone not working

Phone just stopped working. Screen is damaged but was fine. 

 

Desperately need a replacement for work. Is there a way to end contract and start a new one or upgrade phone earlier than early upgrade (date I've been given is 07072020 for early upgrade) 

 

Having to work from home due to C-19 and phone is essential to do this, 

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: Phone not working

Hi @I_need_help_ 

 

Have you tried live chat? 

 

You might be able to upgrade early.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by
Explorer

Re: Phone not working

Live chat isn't working at the moment and I can't call from my phone as it's broken 😞

Highlighted
by
EE Community Support Team

Re: Phone not working

Hi @I_need_help_

 

Since your post yesterday evening, have you been able to speak with our customer care team?

 

Katie 🙂

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