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new card details

Tommy191817161
Explorer

‎06-06-2025 05:14 PM

how do i change card details as my card got stolen and now i have a new card ?

0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎06-06-2025 05:23 PM

Hello @Tommy191817161. 

Thanks for coming here. 

You can update your card details within your EE account online or via the app. 

Are you a pay as you go or pay monthly customer?

Speak soon, 

Katie

Tommy191817161
Explorer
In response to Katie_B

‎06-06-2025 06:18 PM

im so confused
0 Helpful
Katie_B
EE Community Support Team
In response to Tommy191817161

‎06-06-2025 06:33 PM

Hi @Tommy191817161. 

Are you a pay as you go or pay monthly customer?

Katie

0 Helpful
Tommy191817161
Explorer
In response to Katie_B

‎06-06-2025 07:30 PM

hi
0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to Tommy191817161

‎06-06-2025 09:51 PM

@Tommy191817161 , could you please reply to @Katie_B  query please? Also what are you confused about? We cannot help unless you reply to the queries.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful