General Chit Chat

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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by EE Community Manager
  • 2894 Views
  • 36 replies
  • 11 Helpful

Appreciation

I would like to express my appreciation to Razia at the Notting Hill shop for her excellent and patient support today. I have been on the 150 line for over  4 hours in more than 4 diffent calls over different times over the last 2 week with no resolu...

Resolved! Feedback: Call Center

Hi,Today I spoke to Logan while getting my wife's phone upgraded.He sorted out both my sim contracts, my broadband and a new phone for my wife. He was extremely helpful, and it was a really enjoyable experience talking with him.I'd love to get some f...

Brilliant Customer Service Today!!!

Hi All,I had a few issues today in regards to a SIM only upgrade plan....in short the plan was different to the one offered by the sales team.I then recalled EE and spoke with Lydia from Customer Services - Northern Ireland Team who sorted it all out...

MrJz by Visitor
  • 405 Views
  • 1 replies
  • 0 Helpful