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Community Activity
Unable to make calls from Portugal
I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?
No data on my SIM
I purchased the 30GB-30days SIM card at the airport 5 days ago,And I started it yesterdayIt worked at the first time as I used approximatly 50MB (I checked it with my phone itself)but suddenly it didn't work from yesterday night.I entered to app and ...
Transferring number between existing account and new contract
Hi,I'm hoping someone can help me and tell me how you'd go about doing this.I've had my mobile number with EE for over 10 years and would like to keep the number. The number is on an EE account that too is over 10 years old and has another number on ...
Master Socket 5C MK4 wiring
Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC. However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...
Broadband Down
My broadband has been down for 2 days , connecting for up to 3 mins then down for hours , this happened last bank holiday weekend has anyone else had / have this issue ?
Why am I only getting a dial tone?
HelloI have a PAYG SIM. I rarely use it but I keep it alive by making a chargeable call every 6 months.I have definitely made a chargeable call in the last 6 months (just); I have credit, I am receiving calls and text messages to the number BUT whene...
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
EE tv on apple tv subtitles
I have recently been getting problems with subtitles coming on by themselves, i am having to keep turning them off as im not asking for them to come on. is anyone else having the same problem on there apple tv EE tv is there a fix for this.
My Account Ended And EE Still Hasnt Removed Them From Netflix
Hello,How to I unlink EE from my netflix and MS Office 365 accounts?My contract has ended.I contacted EE support and EE complaints about this back in November and still they've not unlinked from my accounts.EE kept telling me I need to contact Netfli...
