General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Pension Location

Hi,My EE (Orange) pension was with Scottish Widows but have been advised by them that it has moved (pension ££ no longer showing). I was supposed to get a letter but may not have arrived. How can I find out where my pension is now and how to view it?...

Resolved! Account query.

Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.

Oxford street store review

I would like to say a big thank you to Ramz who was willing to take over an hour to help us with our situation . He was very patient and understanding and was even willing enough to help us talk to customer service on the phone. Despite having many c...

Feedback

I want to thank you David from the Aberdeen call center, for helping me and my partner tonight get things sorted with our contracts!It's been a rough few days since we changed our broadband package. The Openreach engineer said we had to put our new ...

Helpful Hannah

I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah. How do I get this survey she said that I'd get the text and I didn't. As an ND female it reall...

Resolved! Payroll

Hi, I left EE on March 12th and got paid today. Checked my bank account and it’s way lower than what it should be. I need payrolls number please to discuss this.

HR email address

Evening, I’m an ex employee from 2004-2007 and I am after HRs email address to track down my workplace pension. Also does anyone know who the provider is, Scottish widows? Thanx

Hi

Exceptional Support from Simon – First Line Support at EE

I wanted to leave positive feedback for Simon from Swansea, who assisted me this morning. As a first-line support staff member at EE, Simon was incredibly attentive and patient as he listened to my queries regarding the latest phone and my complex s...

Resolved! Help with recruitment process

Hi, I applied for a role with EE for an in store retail advisor position. I completed the first interview but keep receiving emails to complete it again? I am so confused as to what to do next and I am very interested in the role and would like to tr...

General Chit Chat

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