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Resolved! Great customer service

Hello, Could you please pass on the following feedback to the relevant store and customer service advisor.Store: Old Town Street, Plymouth - Served by Angela.Angela was very helpful since I wasn't exactly sure which phone I wanted when I arrived. She...

PaigeM91 by • Visitor
  • 557 Views
  • 1 replies
  • 1 Helpful

Resolved! Stolen phone out of hours.

Hi, my wife's phone has just been stolen.Ihave tried to report this via 150 and +447953966250 but I am always informed the office is now closed. I have also tried the help chat and WhatsApp options but still cannot reach anyone.How are we supposed to...

TJS1234 by • Explorer
  • 744 Views
  • 5 replies
  • 4 Helpful

Reference

I worked for EE in the Plymouth based call centre in 2021 and I need a reference for a new employment. How can I obtain a reference? 

Resolved! Payroll number

Hi I’ve recently left EE but I have not received my final payslip. Can someone help with a direct number/email to the Payroll team? Thanks

kn2001 by • Visitor
  • 504 Views
  • 1 replies
  • 1 Helpful

Thank you Barry.

Hello, I would like to say thank you to Barry from Newcastle. He helped me and was on the phone for a long time and I got my chip today before Christmas. He is very helpful and patient and clear, knowledgeable and a credit to your team. There are not...

Malek4 by • Visitor
  • 449 Views
  • 1 replies
  • 0 Helpful

EE recruitment call

Hi,I received a call from EE recruitment on Friday & the lady asked to call back before 3pm if I was still interested in the role, however I was unable to call answer or call back at the time. It has been the weekend & I called the number back during...

La341 by • Visitor
  • 553 Views
  • 1 replies
  • 0 Helpful

Praise for staff who went above & beyond

I have had a mixed day in my dealings with EE today. However, I would like to pass on my thanks and gratitude to three members of EE’s team please. Firstly Paul (didn’t get an office - he had a Liverpudlian accent) in the billing team. He was the fir...

NMC243 by • Explorer
  • 630 Views
  • 3 replies
  • 0 Helpful
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