Feedback for a great support agent

[Quee2282]

Hi! I hope everyone is well.

I just wanted to provide positive feedback about the customer service agent I spoke with today. Ben in Richmond, Surrey, helped me renegotiate my contract, dealing with my thousands of questions and doing his best to get an extremely competitive deal for me (which I didn't take, despite his hard work!). 

Just fantastic to talk with Ben today and I couldn't find another way to share this. 🙂

Many thanks,
Emelia

[Lesley_W]

Hi @Quee2282 

Welcome to our community.

Thanks so much for taking the time to share your experience with Ben. 

Was this in a store or one of our contact centres?

Lesley

[Quee2282]

Thanks Lesley

A contact centre, we talked over messaging. 

[Lesley_W]

Thanks for the extra info @Quee2282 

I'll make sure to get this passed on as I'm sure Ben and his manager would love to hear it.

Lesley