General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Customer Service contact details.

Does anyone have a telephone number that will get through to customer services? The automated system just goes round in circles and then states "something's gone wrong, call 150 to speak to someone", and so the merry-go-round continues. It calls itse...

Resolved! Tony R - Exceptional customer service

After several frustrating calls to EE, where I was given incorrect information and spoken to quite abruptly, I was feeling quite let down. However, today I received a call from Tony R, and it completely changed my experience. Tony was calm, professio...

Resolved! HR Email

I am looking to get an email for HR to request an employment reference.

Feeback

Hello, I recently upgraded my phone in store and received great customer service. What is the best way to leave a review to ensure the correct person gets the recognition and feedback. Thanks

Resolved! How to give positive feedback?

Hello, I had a great experience in the EE studio store and would like to know how I can give positive feedback to Nazim and Peter who helped me there after a stressful day. Thank you very much!

Pension

Hi, I worked for EE 2013-2017 does anyone know who the pension provider would have been then? Cheers

Email and phone number for referencing

Hi,does anyone know where I can get the email and phone number for references for a new job?

New to EE start ducking

Sponsorship Support

Afternoon,I’m going to be representing my country at masters level at the World Cup. Our national team is entirely self funded which is a huge ask ahead of our trip in October.We are looking for potential sponsorship/partnering opportunities to help ...

Excellent staff member

I would like to leave a review for a staff member and hope this reaches his manager. William from the Eltham branch. He provided an excellent service, he was personable, he went above and beyond to take the time and find me the best deal for me and ...