General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Urgent help

Hi my names Marie I've been receiving emails from yourselves but I do not have an account with uses . But there seems to be an account made up for me I'm not to sure what is going on I would like to know what this is about please

Resolved! unable to access my Business account online. Been over 6 months

I have been unable to access my EE business account online since porting over from a personal account. Despite contacting multiple departments and sending a recorded delivery complaint letter, the issue remains unresolved. I am repeatedly told that i...

Resolved! Accessing Payslips

Good afternoon, I am ex employee. I am looking for HR/ Payrolls contact details in order to access my payslips. kind regards,Vilma

Resolved! Leaving a review

Hi I’m not sure how to leave a review for a specific store.. I would like to leave a review for Pasha ( I’m sorry if I have spelt your name wrong) in the Tonbridge store. He recently helped me change over my grandads sim onto a pay monthly. I’d like ...

Resolved! P60

Hi, I am an ex employee and need my P60s from previous years for a finance application. I am wondering where to get this from? Thanks

How to give positive feedback to customer service team

Good evening, Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...

Resolved! Old Orange pension scheme worked for them in 2000.

Hi, any help would be appreciated, I have contact details for Paymaster which I believe were the administrators. I have sent them supporting documents but they can't find anything. I have tried gretel online for missing accounts but to no avail. I ha...

Resolved! HR Email or telephone number

Hi,I am an employee of EE and currently on sick leave. I am unable to access the internal system. Could someone very kindly please let me know HR email address or telephone number please Many Thanks

Resolved! HR Response

Read moreHi, I needed a reference for a new place I’m renting and I can’t seem to get a response from HR and it’s delaying my move, is there anyway I could get a reply faster? It was sent over a week agoHi, I needed a reference for a new place I’m re...

Resolved! EE HR Reference

Hi,I'm a former employee, who is in need of an employment reference asap. Can someone please help provide the email address and phone number please? Thanks