28-10-2025 06:17 PM
Hi there, was wondering if it was possible to send forward some feedback for some of the best customer service I’ve ever received!
unfortunately I completely forgot to write down his name, but he was in the Newcastle branch and is a Sunderland football supporter! We spoke about the different types of TV and broadband deals EE had to offer and had a good old natter about football whilst sorting out all the important bits!
whoever this chap was he was very informative, whatever I asked him he had good knowledge, wasn’t pushy at all. Very polite, kind, funny and also a massive attribute to your TV/Broadband team!
If anyone from EE can contact me, I’ll put forward as much information as I can, we’d just like to say thank you very much!!
I’ve been with EE for years and he is hands down the best rep I’ve ever spoken to! Cheers mate! Best of luck in the premier league!
29-10-2025 08:25 AM
Hello @Kiri95.
Welcome to the community.
Thank you so much for coming here and sharing your recent experience with one of our guides.
I would really like to see if I can get this passed over to the agent and the agents manager.
When you have a moment please check your community inbox.
Katie