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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 1048 Views
  • 22 replies
  • 8 Helpful

Troubleshooting Issues

Does anyone else feel disappointed when you talk to an EE guide about an issue all they want to do is try to sell you something while your trying to get an issue resolved. 

Charity Raffle Request

Hello! My workplace is holding a charity fundraising dinner in June, where we'll be inviting over 150 guests, and holding a raffle. Are EE able to support the event with a raffle prize?Many thanks!

JackC94 by • Visitor
  • 407 Views
  • 1 replies
  • 1 Helpful

How do I leave feedback?

Good Evening, I’m not sure where to leave positive feedback and to best reach the EE Store workers. However, I have a great experience when upgrading my phone at the Lakeside Shopping Centre, Essex. Naveed & Ruheet the two guys that helped me sort ou...

Mp2ward by • Visitor
  • 13294 Views
  • 33 replies
  • 23 Helpful

Positive feedback

Hi All,I created an account just to leave a positive review for Emma Billington who was an absolute angel, handling my situation promptly when nobody else could.She was a breath of fresh air to speak to. A 10 minute phone call with Emma was more prod...

cbfox by • Visitor
  • 600 Views
  • 2 replies
  • 0 Helpful

Pension Location

Hi,My EE (Orange) pension was with Scottish Widows but have been advised by them that it has moved (pension ££ no longer showing). I was supposed to get a letter but may not have arrived. How can I find out where my pension is now and how to view it?...

Resolved! Account query.

Had a query on my account today and was helped by Natalie.  What a pleasant, helpful, nice girl she is.  She had the time to listen to me and got my account sorted very quickly.  She's a credit to EE.  

Oxford street store review

I would like to say a big thank you to Ramz who was willing to take over an hour to help us with our situation . He was very patient and understanding and was even willing enough to help us talk to customer service on the phone. Despite having many c...

Feedback

I want to thank you  David from the Aberdeen call center, for helping me and my partner tonight get things sorted with our contracts!It's been a rough few days since we changed our broadband package. The Openreach engineer said we had to put our new ...

Helpful Hannah

I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah.  How do I get this survey she said that I'd get the text and I didn't.  As an ND female it reall...

Rojjyboo by • Visitor
  • 436 Views
  • 1 replies
  • 3 Helpful
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