General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Phone faulty

Just wanted to thank zak or zach not sure how he spells it for his help with my replacement device. He dealt with my issue efficiently, he was friendly polite and talked me through every step. Thank you so much Zak really appreciate this your a credi...

Myeloma UK fundraiser

Hello,My name is Laura, and I’m a haematology research nurse based in Birmingham. In May I am taking on a huge challenge: cycling from London to Paris to raise funds for Myeloma UK, a charity dedicated to supporting people affected by myeloma, an inc...

hi

Reference contact email address required

Hi,please can you provide an email contact address for the HR department to send a reference request to for a former EE employee.thanks

Compliment for Excellent Customer Service

Good afternoon, I want to pass along my thanks to two members of your team. Yesterday, I spoke with a gentleman named Steve, and today I talked to Isabel. Both went the extra mile in helping me with my query. They were excellent—very helpful, patient...

Resolved! Alzbeta

Hi I need to sent an email because I lost my phone I need to sent proof for email adress for lost phone what is the email please

Resolved! donation for ptfa and registered charity

Subject: Christmas Raffle – Donation Request Dear EE, I hope you're well. I'm reaching out on behalf of Friends of Brockhurst PTFA, a small charity supporting Brockhurst Primary School in Gosport, Hampshire. Due to ongoing construction and the closur...

Resolved! Sponsorship For Grassroots Football Club

Hi, We are looking to get EE on board to be one of our Sponsors for our Ground Can we have a name whom i need to speak and an Email Address please Thanks

Resolved! Review for Lisa

Technology and I don’t always get along. I get flustered just looking at wires and flashing lights! My elderly parents had their new EE hub delivered and tried setting it up themselves, but the poor thing wasn’t connecting to anything. Cue mild pani...

Charity Raffle Request

Hello,I'm a trustee of a charity looking for prizes for the raffle at our annual Christmas fair (a big part of our annual fundraising).I've tried searching for similar requests but they have all been answered via private message so I'm hoping to get ...