Community Activity

Resolved! Unlimited watch data on “essentials plus” plan

Hi everyone. I currently have a sim only essential plan for £13 a month (after EE broadband discount) and pay £7 a month for my Apple Watch plan separately. If I change my plan to the “essential plus” plan for £16 with unlimited watch data, will my £...

azing by Visitor
  • 2338 Views
  • 10 replies
  • 13 Helpful

The App will not connect to the hub

I have. We. Trying to use the app ever since I switched from BT. It will not connect. This means I have no control over my WiFi service.  I can’t even see what is connected to the hub. There seems to be an app update almost every day. I have checked ...

Hixxy16 by Explorer
  • 54 Views
  • 7 replies
  • 0 Helpful

Resolved! HR Contact Information

Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards

Resolved! Not receiving discord SMS codes

Hi EE, im not receiving SMS verification codes from Discord on my number. Could you please check if short codes from Discord are being blocked, and help me get them working? My phone number is ******* Thank you!   [mod edit: removed personal details ...

riahnna by Investigator
  • 55 Views
  • 4 replies
  • 0 Helpful

Moved over from BT and bill not what expected.

Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...

Wonders85 by Investigator
  • 60 Views
  • 4 replies
  • 0 Helpful

Fantastic service

I just have to say thank you so much to Tariq and his colleagues at south wales call centre. I am blown away by how over and above the job this staff member went. I was struggling with lack of service and that I had 2 separate devices but couldn’t fi...

Roz71 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful