General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

hold music

does anyone know the playlist for the hold music for june/july? there's a song i need in my playlist and can't get it out my head just don't know the name of it

Resolved! Funding

HelloI have been running a girls grassroot football team for 18months, currently U9s. Struggling to find local sponsorship to help fund equipment for the girls. Just wondered if EE offered any funding opportunities?RegardsPaul

Resolved! P45 Enquiry

Hello. I am a former employee off EE and need to contact HR or the Payroll Team for a P45. Any ideas of any contact numbers or emails I can send.

Great customer service- Stirling store

Just wanted to highlight an excellent service provided by Andrew (i think) at the Stirling EE store in the Thistle Centre.Came in with and issue with my phone and he was extremely helpful and friendly, the issue was my own doing and there was plenty ...

Resolved! How can I give a shout out to someone at EE who has given really great service?

I had a complex transfer to navigate and Joshua was really helpful - I'd like to make sure his good service is recognised - how can I do that please?

Positive feedback for Guide and relatively smooth transition from BT to EE

So recently I moved from BT to EE to get 1.6gb broadband and Wifi 7 James, A guide in the EE shop in Chesterfield in Derbyshire was able to do this by arranging a line takeover and treating us as a new Broadband customer with EE which techically we ...

Great customer service

I spoke to a wonderful human called Denise from EE Newcastle today! The conversation really brightened my day, so friendly, and great support! There needs to be more people like Denise in the world

Resolved! Ex employee: pension info

Hi, I was employed at EE from 2014 before moving across to BT in 2016. I'm struggling to find my pension info/details from the time I was at EE. Are you able to help? Thanks Helen

Amazing customer service

Today i spoke with a lady name mo she was absolutely lovely and helpful. And was genuinely offering me as much help as possible while being being informative good employees should be recognised thank you for the help.

Feedback for a great support agent

Hi! I hope everyone is well.I just wanted to provide positive feedback about the customer service agent I spoke with today. Ben in Richmond, Surrey, helped me renegotiate my contract, dealing with my thousands of questions and doing his best to get a...