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Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
Activation of TNT Sport FRUSTRATION!!
Hi, I have been unable to activate TNT Sports since the start of my contract - regardless of how many times I have rang the support team. I have been passed to TNT Support for EE and back to EE from TNT - every single time I try (regardless of device...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
Fraudulent email
Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.
I’m in a 24 month contract
I’m only half way in a 24 month the works contract can I cancel the works and just have broadband and we tv with no penalty?
Netflix Premium upgrade not wanted
Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...
Subtitles
Does anyone know how to turn off the subtitles with the Apple TV remote, my grandson of 2yrs found the control, since then the subtitles have been on & I can’t get rid on them. They are turned off either the television controls, but still on. Any hel...
Resolved! Setting Up a TP-link 5G Router
HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...
Resolved! How do I do a content unlock
How do I content unlock my phone
