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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 5921 Views
  • 111 replies
  • 21 Helpful

Sponsorship Request for a Diabetes Conference

Good Morning, I was wondering if your sponsorship team would be interested in supporting T-1 Today UK® a very small national charity supporting families and individuals living with Type 1 diabetes through education, community, and practical support. ...

T1Gwen by • Visitor
  • 208 Views
  • 1 replies
  • 0 Helpful

Grassroots sponsorship

Hi , We have a brand-new grassroots football team that has been created specifically for the upcoming season. The idea for the team came from a simple problem that many local families were facing: there were children who desperately wanted to play fo...

Tanb2607 by • Explorer
  • 220 Views
  • 2 replies
  • 0 Helpful

Passcodes and email

Good morning,This is a strange point, I have a BT Email account, most of youprobably have one too, when I want to sign in, I need a passcode,the choice of where they can send the code, is my phone, or theemail account that I am trying to get in to.If...

McSkirmish by • Skilled Contributor
  • 430 Views
  • 5 replies
  • 2 Helpful

Resolved! Grassroots sponsorship

Hi I have been an EE customer for many years and was wondering if you sponsor grassroots football teams we go u15 next season 

Purves84 by • Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful

Resolved! Positive Support Experience

I wanted to relay feedback on the great broadband support I received from Ryan, we started the call around 18:00 and stayed on for nearly an hour trying multiple solutions. I appreciate Ryan’s persistence and creative thinking in solving my connectio...

Josie777 by • Visitor
  • 287 Views
  • 1 replies
  • 0 Helpful

Resolved! Eastbourne Shop

I went to the Eastbourne shop yesterday afternoon for help transferring data to my new phone.  Jacob's service was superb. Couldn't have been more attentive and helpful.  Well done and thanks Jacob.

Keith475 by • Visitor
  • 309 Views
  • 2 replies
  • 2 Helpful

Resolved! THANKYOU

Today about 15mins ago I had spoken to a customer service provider by the name of Ellie who was  able to reconnect me to the internet, this conversation with instructions took at least 45min. During this time Ellie was calm kind polite, and patient. ...

Sponsorship

Hi  I have been looking around and didnt know where else to try.I was wondering how would I go about asking about sponsorship?  Thanks.

BeefT20 by • Explorer
  • 251 Views
  • 2 replies
  • 0 Helpful

Resolved! HR contact

Hiya, I’m trying to find a phone number or email to request a reference as I’ve now left the company, when I rang up customer service they were unable to provide me one, so was wondering if anyone could help? Thanks 

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