General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Charity donation

Hi we are holding a charity halloween party raising fund for the national autistic society how do I go about asking ee for a donation to our raffle please x

World Menopause Day - Charity Raffle Donation

Hi EE team! I’m Kirsty from James Cook University Hospital in Middlesbrough. We’re holding a World Menopause Day event on 22 October for staff, patients and visitors and I’d love to approach your Teesside Park store about possibly donating a small p...

Urgent - ex employee reference

please help! I worked for EE a few years ago and need to obtain a reference - my old manager says his email isn’t working at the moment and I really need to obtain this reference !! Is there a generic email?

Hearing aids app

I’ve just got hearing aids and my husband has the same type. Both our phones are on the same account which creates a problem with the app as only one set can be connected to the app. How can we both download the app separately to our phones

Resolved! Sponsorship Contact Email

Hi There,I hope you are well! Is there a sponsorship email I could reach out? I want to enquire about potentially sponsoring the charity that I am working for in sports.

Compliment an Employee

I've always received excellent advice from all your employees and so I phoned you on behalf of my daughter, so I could arrange for someone to contact her about a Broadband package, I spoke to Tak and today I want to say a huge thank you to him, he t...

Football raffle

Hi I would be really interested in speaking with someone with regards to our raffle and virtual race night to raise money for much needed training equipment - thanks so much

Resolved! Compliments

Could you please help me in how I am able to send a compliment regarding a colleague in regards to good customer service I have received.Kind Regards

References needed from EE/BT - Help!

Hi All!I used to work for EE and left in Feb, has anyone got the details of the HR email address? I need it to be able to complete the references for my new job and it is delaying my start date!Thanks in advance!

HR Contact number

Hi,Im looking to get in contact with HR, I’m an ex- employee and have no phone number or email for them.