Praise

Jakkarnold
Visitor

I would like to praise EE and the customer service agent I just dealt with. I work in the customer service business with Ford and Kia as a customer service advisor so naturally I realise how important reviews are. 
If someone could point me in the right direction as all I can see is to make a complaint. Thank you in advance.

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Jakkarnold,

Welcome to the Community!

Thanks so much for your feedback, as this is so lovely to see.

I've popped you through a Private Message so we can get this fed back to the agent and their line manager, but you can also post on TrustPilot if you wish.

Rach 

View solution in original post

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

Only here where EE Community Staff may pass on your praise after you provide them with the details by PM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Rach_H
EE Community Support Team

Hi @Jakkarnold,

Welcome to the Community!

Thanks so much for your feedback, as this is so lovely to see.

I've popped you through a Private Message so we can get this fed back to the agent and their line manager, but you can also post on TrustPilot if you wish.

Rach 

I also have this question.

 

Christopher_G
EE Community Support Team

Hi @YicketyD00 

Welcome to the community.

Could you post some information about your experience and who you're trying to get some praise through to please? We'll do our best to get it through to them. 🙂

Chris

I’m not keen to share their name and where they work publicly but they deserve something personally for the great service.

Chris_S
EE Community Support Team

Hi @YicketyD00  

If you'd like, I can send over a private message, then I can take the guide's details and get some feedback sent?

Chris S