Praise

Jakkarnold · ‎20-04-2025

I would like to praise EE and the customer service agent I just dealt with. I work in the customer service business with Ford and Kia as a customer service advisor so naturally I realise how important reviews are.
If someone could point me in the right direction as all I can see is to make a complaint. Thank you in advance.

Rach_H · ‎21-04-2025

Hi @Jakkarnold,

Welcome to the Community!

Thanks so much for your feedback, as this is so lovely to see.

I've popped you through a Private Message so we can get this fed back to the agent and their line manager, but you can also post on TrustPilot if you wish.

Rach

View solution in original post

XRaySpeX · ‎20-04-2025

Only here where EE Community Staff may pass on your praise after you provide them with the details by PM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rach_H · ‎21-04-2025

Hi @Jakkarnold,

Welcome to the Community!

Thanks so much for your feedback, as this is so lovely to see.

I've popped you through a Private Message so we can get this fed back to the agent and their line manager, but you can also post on TrustPilot if you wish.

Rach