Big thank you

[Laney1977]

Massive thanks to Nick from ee customer services Plymouth who managed to sort out a problem that 2 other agents couldn't. Went out of his way to look deeper into the issue, solved it and saved me tonnes of grief 

[Chris_S]

Hi @Laney1977 

Thank you for getting in touch and telling us about your experience with Nick.

It sounds like Nick made a lasting impression and provided excellent customer service.

Did you get a text message after the call ended asking you to rate your experience?

Chris S