Passkey

[emi381rgnots]

Dear Sir or Madam 

The ee app page say that a passkey can be set so pressed on passkey but any code to be sent will go to they wrong mobile number as they mobile number phone is no longer in used through it going missing they photos is they phone that is longer around 

Like if the code goes to a used number instead.

[Chris_B]

@emi381rgnots  that image are nothing to do with passkey at all and is irrelevant to passkey 

   The code is sent to the registered number of the account.   

[emi381rgnots]

Appreciate feedback but they photo depicts that phone to be missing and not
on me in person as we speak.

I believe it is unfortunate that they number of this particular phone
pictured is not on me in person really.

The real issue is more with a passkey

As tried out but code is going to that phone like a person to advise what
is best to get passkey code sent to this number instead.

[Northerner]

Hi @emi381rgnots 

If you change the number on your account to the one you're using then the pass key will be sent to you.

Thanks 

[emi381rgnots]

Well yes but I believe an agent mentioned 24 hours 2 days or 5 days before a changed number can be used 

[emi381rgnots]

Well 24 hours or 5 days will go back on and check and it will be great to see the right end contact number

However if say they old details remain then another will be made